Terms and Condition

1. Introduction

Welcome to our Terms and Conditions, which govern your use of our website (hereinafter referred to as the “Website”) and the associated services (collectively known as the “Service”).

We invite you to review these Terms meticulously, as they outline your rights and obligations in relation to the Website and constitute a binding legal agreement between you, the customer (referred to as the “Customer”), and us, TD Investments Ltd. (the “Company”). By accessing the Website and utilizing the Service—whether as a guest or a registered user with an account (hereinafter referred to as your “Account”)—you express your agreement to adhere to these Terms. This includes any amendments that may be published from time to time. Should you choose not to accept these Terms, we kindly request that you refrain from accessing the Service or using the Website.

The Service is owned by TD Investments Ltd., a limited liability company registered in Belize under company registration number 000023410, with its registered address located at 9 Barrack Road, Belize City, Belize.

2. General Terms

We retain the authority to revise and modify these Terms (including any linked documents referenced below) at any time. It is your responsibility to visit this page regularly to review the Terms and Conditions. Changes will take effect immediately upon publication on this Website and will be binding. Should you disagree with any changes, you must cease using the Service immediately. Your ongoing use of the Website after such changes signifies your acceptance of the amended Terms. Any bets that remain unsettled before the new Terms take effect will adhere to the prior Terms.

3. Your Obligations

You affirm that, at all times while you engage with the Website and the Service, you shall adhere to the following obligations:

3.1. You are of an age exceeding 18 years, or possess the legal age as stipulated by the laws and regulations governing gambling or gaming activities pertinent to your jurisdiction. We reserve the prerogative to request validation of your age through documentation at any moment.

3.2. You possess the legal capacity necessary to enter into a binding agreement with us. Should you lack such capacity, you must refrain from accessing the Website or utilizing the Service.

3.3. You reside within a jurisdiction that permits gambling activities. You are not a resident of any nation where access to online gambling for its inhabitants is restricted. It is solely your responsibility to ensure that your engagement with the Service aligns with legal stipulations.

3.4. The use of a VPN, proxy, or similar tools that obscure or manipulate the identification of your true location is prohibited.

3.5. You are the authorized user of the payment method employed for transactions.

3.6. All payments made to us must be executed in good faith, and you shall not attempt to reverse any payment or undertake any actions that might compel a third party to reverse said payment.

3.7. When placing bets, you acknowledge the possibility of losing some or all of the funds deposited into the Service as delineated by these Terms, and you accept full accountability for such loss.

3.8. In the act of placing bets, you shall not utilize any information acquired in contravention of any legislation applicable in your location at the time of the bet.

3.9. You are not acting on behalf of another individual or for commercial intentions, but exclusively for yourself as a private entity in a personal capacity.

3.10. You must not engage in any manipulative actions within the market or components of the Service in bad faith, nor in any manner that undermines the integrity of the Service or our organization.

3.11. You are obligated to conduct yourself in good faith in relation to your use of the Service at all times, for every bet placed using the Service.

3.12. Neither you, nor any of your employees, employers, agents, or family members, are registered as an Affiliate in our Affiliate program.

4. Restricted Use

4.1. You shall not engage with the Service under the following circumstances:

4.1.1. If you are below the age of 18 years (or the age of majority as defined by the laws of your applicable jurisdiction), nor may you act on behalf of, or as an agent for, any individual under 18 years of age (or below the age of majority as defined by the laws of your applicable jurisdiction).

4.1.2. If you are a resident of, or accessing the Website from, any of the following jurisdictions:

4.1.3. To collect usernames, email addresses, or any other personal information of fellow Customers by any means, such as sending spam, unsolicited emails, or unauthorized framing or linking to the Service.

4.1.4. To disrupt or unduly influence the activities of other Customers or the overall operation of the Service.

4.1.5. To promote unsolicited commercial advertisements, affiliate links, or any forms of solicitation that may be removed from the Service without prior notice.

4.1.6. In any manner that, in our reasonable judgment, may be construed as an attempt to: (i) deceive the Service or another Customer utilizing the Service; or (ii) conspire with any other Customer using the Service to gain an unjust advantage.

4.1.7. To scrape our odds or infringe upon any of our Intellectual Property Rights.

4.1.8. For any unlawful activities whatsoever.

4.2. The sale or transfer of your account to third parties is strictly prohibited, nor may you acquire an account from another individual.

4.3. You shall not, under any circumstances, transfer funds between player accounts.

4.4. We reserve the right to terminate your Account immediately upon written notice if you utilize the Service for unauthorized purposes. Legal action may also be pursued against you in certain situations.

4.5. Employees of the Company, including its licensees, distributors, wholesalers, subsidiaries, advertising agencies, media partners, contractors, retailers, and their immediate family members, are prohibited from using the Service for real money gambling without prior consent from the Company Director or CEO. If such activity is discovered, the implicated account(s) shall be immediately terminated, and all bonuses and winnings shall be forfeited.

5. Registration

5.1. You acknowledge that we retain the exclusive right to refuse any registration application at our discretion and without the obligation to provide a specific rationale.

5.2. Prior to utilizing the Service, you must personally complete the registration form and read and accept these Terms. To initiate betting on the Service or to withdraw your winnings, you may be required to achieve verified Customer status, which includes passing specific checks. This process may necessitate providing valid identification and any additional documentation deemed necessary. Such documentation may include, but is not limited to, a government-issued photo ID (e.g., passport, driver’s license, or national ID card) and a recent utility bill displaying your name and address as proof of residence. We reserve the right to suspend wagering or restrict Account functionalities until we receive the required information. This procedure aligns with applicable gaming regulations and anti-money laundering legal requirements. Furthermore, you will be required to fund your Service Account utilizing the payment methods outlined in the payment section of our Website.

5.3. You must furnish accurate contact information, including a valid email address (“Registered Email Address”), and update this information as necessary to ensure its accuracy. It is your responsibility to maintain current contact details on your Account. Failure to do so may result in your inability to receive essential Account-related notifications and information from us, including any changes made to these Terms. We identify and communicate with our Customers using their Registered Email Address. It is the Customer’s obligation to maintain an active and unique email account, provide the correct email address, and notify the Company of any changes. Each Customer bears full responsibility for securing their Registered Email Address to prevent unauthorized use by third parties. The Company shall not be liable for any damages or losses purported or alleged to arise from communications between the Company and the Customer using the Registered Email Address. Any Customer without an email address accessible by the Company will have their Account suspended until such an address is provided. Should you intentionally submit false or inaccurate personal information, we will suspend your Account immediately upon written notice and may pursue legal action and/or notify the relevant authorities.

5.4. You are permitted to register only one Account with the Service. Accounts will be subject to immediate closure if it is discovered that you maintain multiple Accounts with us, including any accounts established by representatives, relatives, associates, affiliates, related parties, connected individuals, or third parties acting on your behalf.

5.5. To ascertain your financial reliability and confirm your identity, we may request additional personal information, such as your full name, or utilize any third-party information providers we deem necessary. If any personal information is obtained from third-party sources, we will inform you of the data acquired.

5.6. You must keep your Service password confidential. Assuming the Account information provided is accurate, we are entitled to presume that any bets, deposits, and withdrawals are initiated by you. We advise you to regularly change your password and never disclose it to any third party. It is your duty to safeguard your password, and any failure to do so shall be at your own risk. You are encouraged to log out of the Service at the conclusion of each session. If you suspect that any of your Account information has been misused by a third party, or if your Account has been compromised, or if your password has been revealed, you must notify us immediately. In the event that your Registered Email Address has been compromised, you must also inform us; however, we may require additional information or documentation to verify your identity. We will promptly suspend your Account upon becoming aware of such an incident. In the interim, you are responsible for all activities occurring on your Account, including unauthorized third-party access, regardless of whether such access was authorized by you.

5.7. You must not transmit any content or other information on the Service to another Customer or any other entity through screen capture or similar methods, nor display such information or content in a frame or any other manner that differs from how it would appear if the Customer or third party had directly entered the Service’s URL in their browser.

5.8. Upon registration, you will have the opportunity to utilize all currencies available on the website for your deposits, withdrawals, and bets placed and matched within the Service, as delineated in these Terms. Please be aware that certain payment methods may not support all currencies; in such instances, a processing currency will be indicated along with a conversion calculator on the page.

5.9. We are under no obligation to establish an Account for you; the website sign-up page serves merely as an invitation to treat. The decision to open an Account rests entirely with us, and should we decline to proceed, we are not obliged to furnish a reason for such refusal.

5.10. Upon receiving your application, we may reach out to request additional information or documentation necessary for us to comply with our regulatory and legal obligations.

Here’s the rephrased version of paragraph 6 using the style of the Book of Cashverting:

6. Your Account

6.1. Accounts may operate in multiple currencies; in such cases, all Account balances and transactions shall be displayed in the currency selected at the time of Registration for each transaction.

6.2. We do not extend credit for the utilization of the Service.

6.3. We may close or suspend an Account if we find, or reasonably suspect, that you are not adhering to these Terms, or to safeguard the integrity or fairness of the Service, or if we have other valid reasons to do so. Prior notice may not always be feasible. Should we close or suspend your Account due to non-compliance with these Terms, we reserve the right to cancel and/or void any of your bets and retain any funds in your Account (including the deposit).

6.4. We reserve the right to close or suspend any Account without prior notice and return all funds; however, contractual obligations already fulfilled will be honored.

6.5. We maintain the right to refuse, restrict, cancel, or limit any wager at any time for any reason, including any bet perceived to have been placed fraudulently to evade our betting limits and/or system regulations.

6.6. Should any amount be erroneously credited to your Account, it shall remain our property. Upon becoming aware of such an error, we will notify you, and the amount will be withdrawn from your Account.

6.7. You are obligated to inform us immediately upon discovering any errors related to your Account.

6.8. Remember that betting is solely for enjoyment and entertainment; you should cease when it is no longer fun. Do not wager anything you cannot afford to lose. If you feel you may have lost control over your gambling, we provide a variety of Responsible Gambling measures. Simply send a message to our Customer Support Department using your Registered Email Address expressing your desire to explore the available options. Any request may take up to 24 hours from the moment of receipt to be acted upon. Please consult our Responsible Gaming page for further information.

6.9. You are prohibited from transferring, selling, or pledging your Account to any other individual. This prohibition encompasses the transfer of any valuable assets, including but not limited to the ownership of accounts, winnings, deposits, bets, rights, and/or claims associated with these assets, whether legal, commercial, or otherwise. The restriction on such transfers also includes, but is not limited to, encumbrance, pledging, assignment, usufruct, trading, brokering, hypothecation, and/or gifting in cooperation with a fiduciary or any other third party, organization, natural or legal person, foundation, or association in any conceivable form.

6.10. Should you wish to terminate your Account with us, please send an email from your Registered Email Address to our Customer Support Department via the links provided on the Website.

6.11. Dormant and Inactive Customer Accounts

If you have not logged into your Customer Account or otherwise accessed or utilized it for a continuous period of twelve (12) calendar months, your Customer Account shall be deemed dormant or inactive. Similarly, if we have suspended your Customer Account for the reasons detailed in the section titled Suspending and Closing an Account for such a duration, it shall also be classified as dormant or inactive.
Any Customer Account deemed dormant or inactive will be managed in accordance with applicable laws or regulations.

6.11.1. Loyalty

6.11.2. Balance Clean-Up

Inactive accounts (defined as any account that has not made a Cash Deposit for a duration of 12 months or more) will forfeit:

The casino will make reasonable efforts to notify players of impending removals.

7. Deposit of Funds

7.1. All deposits must originate from an account, payment system, or credit card registered in your own name. Any deposits made in a currency other than the currency of your Account will be converted using the daily exchange rate obtained from oanda.com, or at the prevailing rate set by our bank or payment processor, after which your Account will be credited accordingly. Be aware that some payment systems may impose additional currency exchange fees, which will be deducted from the total amount of your deposit.

7.2. Fees and charges may be applicable to customer deposits and withdrawals, as detailed on the Website. In most instances, we absorb transaction fees for deposits into your Big Dollar account. However, you remain responsible for any bank charges incurred as a result of depositing funds with us.

7.3. The Company is not a financial institution and relies on third-party electronic payment processors to handle credit and debit card deposits; such transactions are not processed directly by us. Should you deposit funds via credit or debit card, your Account will only be credited if we receive an approval and authorization code from the payment issuing institution. If your card issuer does not provide such authorization, your Account will not be credited with those funds.

7.4. You agree to pay in full any and all fees and charges owed to us or to payment providers concerning your use of the Service. Furthermore, you agree not to initiate any chargebacks or attempt to cancel, renounce, or reverse any of your deposits. In the event you do so, you will refund and compensate us for any unpaid deposits, including any expenses we incur in the process of collecting those deposits. You acknowledge that your player account is not a bank account and, therefore, is not guaranteed, insured, or otherwise protected by any deposit or banking insurance system or by any similar insurance system from any jurisdiction, including but not limited to your local jurisdiction. Moreover, the player account will not earn interest on any funds held therein.

7.5. Should you choose to accept any of our promotional or bonus offers by entering a bonus code during your deposit, you agree to the Terms of Bonuses and the specific terms associated with each bonus.

7.6. Funds derived from criminal, illegal, or unauthorized activities are strictly prohibited from being deposited with us.

7.7. If you make a deposit using your credit card, it is advisable to keep a copy of the Transaction Records along with a copy of these Terms.

7.8. Online gambling may be illegal in your jurisdiction; if this is the case, you are not authorized to use your payment card to deposit on this site. It is your responsibility to understand the laws regarding online gambling in your country of residence.

8. Withdrawal of Funds

8.1. You are entitled to withdraw any unused and cleared funds residing in your player account by submitting a withdrawal request that adheres to our withdrawal conditions. The minimum amount for withdrawal per transaction is US$100 (or its equivalent in another currency).

8.2. No withdrawal commissions will apply if you wager (roll over) the deposit at least once. If this condition is not met, we reserve the right to deduct a fee with a minimum amount of US$20 (or its equivalent in your account currency) as a measure against money laundering.

8.3. We retain the right to request photo identification, proof of address, or to conduct additional verification procedures (such as requesting a selfie or arranging a verification call) for the purpose of confirming your identity before processing any withdrawals from your Account. Additionally, we reserve the right to perform identity verification at any time throughout your engagement with us.

8.4. All verification documents must be submitted within 336 hours or 14 days; failure to do so will result in your withdrawal being reversed back into your account until you provide the necessary documentation.

8.5. Withdrawals must be directed to the original debit or credit card, bank account, or payment method used to fund your Account. We may, at our sole discretion, allow withdrawals to a payment method not originally used for your deposit; this will always be contingent upon additional security checks.

8.6. Should you wish to withdraw funds while your account is inaccessible, dormant, locked, or closed, please reach out to our Customer Service Department for assistance.

8.7. Please be advised that we cannot guarantee the successful processing of withdrawals or refunds in the event of a breach of the Restricted Use policy as outlined in Clauses 3.3 and 4.

8.8. All withdrawals below US$2,500 (or its equivalent in your account currency) will be disbursed to a Player in a single lump sum. Withdrawals exceeding US$2,500 (or its equivalent in your account currency) will be distributed in installments, with a maximum payout of US$10,000, depending on the relevant tier of the Player.

8.9. The minimum withdrawal amount is US$100 (or its equivalent in your account currency), and a service fee ranging from US$0 to US$30 (or its equivalent in your account currency) will apply per transaction. The fee will vary based on the withdrawal size and the processor utilized.

9. Payment Transactions and Processors

9.1. You bear full responsibility for the payment of all sums owed to us. All payments must be made in good faith, and you shall not attempt to reverse any payment made, nor take any action that would prompt a third party to reverse such payment to evade a legitimately incurred liability. You agree to reimburse us for any chargebacks, denials, or reversals of payment initiated by you, along with any losses incurred as a result. We reserve the right to impose an administration fee of US$50 (or the equivalent in your currency) for each chargeback, denial, or reversal you initiate.

9.2. We maintain the right to employ third-party electronic payment processors and merchant banks to facilitate payments made by you. By using our services, you agree to abide by their terms and conditions, provided those terms are disclosed to you and do not conflict with these Terms.

9.3. All transactions conducted on our site may be subject to scrutiny to prevent activities related to money laundering or terrorism financing. Any suspicious transactions will be reported to the appropriate authorities.

10. System Interruptions & Errors

10.1. We shall bear no liability for any downtime, server disruptions, lagging, or any technical or political disturbances affecting gameplay. Likewise, we shall not be held accountable for the actions or omissions of your internet service provider or any third party with whom you have engaged to gain access to the server hosting the Casino Website. The Software and Services are provided “as is,” and the Casino makes no warranties or representations, whether express or implied (by law, statute, or otherwise), including but not limited to implied warranties and conditions of merchantability, satisfactory quality, fitness for a particular purpose, or the completeness or accuracy of the Software/Services, nor do we guarantee compliance with applicable laws and regulations. The entire risk associated with the use, quality, and performance of the Software/Services rests solely with you.

10.2. We accept no liability for computer malfunctions, failures in telecommunications services, or internet connections, nor for any attempts made by you to engage in games through means not intended by us. You remain solely responsible for any telecommunications devices and services you utilize to access the Casino Websites.

10.3. We make no assurances that the Software or Services will meet your requirements, be uninterrupted, timely, secure, or error-free, that defects will be corrected, or that the Software or the server that provides it is devoid of viruses or bugs. We do not represent that the full functionality, accuracy, and reliability of the Software or Services will deliver the results or accuracy of any information obtained by you. In cases of systems or communications errors relating to random number generation, bet settlement, or other elements of the Services, the Casino Group shall not be liable to you, and we reserve the right to void all bets associated with the affected draws.

10.4. While we cannot guarantee that the Services will be entirely free from faults, we pledge to address reported issues as expediently as possible. Should a fault arise, you are encouraged to report it to Customer Support.

10.5. We accept no liability for any damages or losses, including the loss of winnings, deemed or alleged to have arisen from or in connection with the Casino Websites or the Services. This includes, without limitation, delays or interruptions in operation or transmission, loss or corruption of data, communication failures, misuse of the site or its content, errors or omissions in content, or any other factors beyond the Casino’s control.

10.6. We reserve the right to refuse or limit any wager(s) at our sole discretion for any reason. If a stake is deemed void at our discretion, any amount deducted from your Account with respect to that stake or wager will be credited back to your Account. Wagers are valid only if accepted by our server and are subject to this Agreement. Until acceptance, no communications from you shall bind us, and all information displayed on this site is merely an invitation to play. Any malfunction, whether on the website or your equipment, renders all payouts and plays void. Should we decide to waive a rule in the interest of fair play to you, such waiver shall apply only in that instant and shall not establish a precedent for future cases.

10.7. The Casino reserves the right to void any winnings obtained as a result of hardware or software errors or malfunctions. Players found to be abusing such errors or malfunctions are subject to having their Account closed, and any deposits or winnings may be forfeited. In the event of a website system malfunction, all bets are void. The Casino reserves the right to suspend, modify, remove, or add to the Casino Websites any games or software at its sole discretion, effective immediately and without notice. We shall not be liable for any loss suffered by you as a result of such changes, nor shall you have any claims against the Casino in this regard.

10.8. We may temporarily suspend all or part of the Services for any reason at our sole discretion. While we may provide reasonable notice of such suspension, we are not obligated to do so. We shall restore the Services as soon as is reasonably practicable following such a temporary suspension. The Casino shall not be liable for any loss suffered by you resulting from such suspension, and you shall have no claims against the Casino Group in this regard.

10.9. In the event of a Casino Website system malfunction, all wagers are void. Refunds may be granted solely at the discretion of Casino management. Should a manifest error, mistake, or system failure lead to incorrect odds, lines, or handicaps in a bet, that bet, or the relevant part of a multiple bet or parlay, shall be rendered null and void.

10.10. We reserve the right to recover from you any amounts overpaid and to adjust your Account accordingly to rectify any mistakes. Such mistakes may include instances where a price is incorrect or where we mistakenly enter the result of an event. If there are insufficient funds in your Account, we may demand payment of the outstanding amount relating to any erroneous bets or wagers. Consequently, we reserve the right to cancel, reduce, or delete any pending plays, whether funded by the erroneous amount or not.

11. Wagering and Promotions

11.1. The determination of the winner for any event shall occur on the date of the event’s settlement. We shall not acknowledge any protested or overturned decisions for the purposes of wagering.

11.2. All results posted shall be deemed final after a period of 72 hours. No inquiries shall be entertained beyond this timeframe. Within these 72 hours, we may only reset or correct results due to human error, system error, or mistakes made by the source of the results.

11.3. Customers bear sole responsibility for their Account transactions. Once a transaction is completed, it is immutable. We do not accept responsibility for missing or duplicate wagers made by the Customer and shall not entertain requests regarding discrepancies arising from missing or duplicated plays. Customers may review their transactions in the Account section of the site after each session to confirm that all requested wagers have been accepted.

11.4. The Company reserves the right to remove markets and any products from the Website at its discretion.

11.5. By engaging with Big Dollar Casino, it is understood that you have read and agreed to the General Terms and Conditions pertaining to Bonuses, Tournaments, Competitions, and Promotions, in addition to the specific Terms and Conditions governing any particular promotions at Big Dollar Casino.

11.6. The General Bonus Terms and Conditions are subject to change periodically. It is the player’s obligation to regularly review the General Bonus Terms and Conditions. Players are encouraged to read these Terms in conjunction with the specific Bonus Terms and Conditions related to any bonuses or promotions.

11.7. Employees and immediate family members of The Genesys Club, as well as any associated companies or entities (including distributors, affiliates, licensees, subsidiaries, media partners, retailers, wholesalers, and advertising, promotion, or other agencies), are ineligible to participate in any bonuses or promotions offered by Big Dollar Casino.

11.8. A free player bonus may be claimed only once per individual, PC, IP address, family, household address, email address, credit card/debit card number, and in environments where computers are shared (such as universities, schools, public libraries, and workplaces).

11.9. Players who have never deposited at the casino may withdraw from any bonus, free spins, or loyalty points only after making a real money deposit. The deposit shall not be combined with the withdrawal amount but shall instead be credited to the player’s account once the withdrawal has been processed. The player will then have access to the deposit amount as cash balance, subject to all standard Casino Terms and Conditions.

Promotions at Big Dollar Casino are exclusively by invitation. All promotions are restricted to real money players only. Withdrawals are not permitted if there are active or pending bonuses with withdrawal restrictions until the playthrough requirements are fulfilled. Unless explicitly stated otherwise, the MATCH BONUS amount is considered NON-REDEEMABLE and shall be deducted from any withdrawal request.

Please Note:

To qualify for your Anniversary, Tier Welcome Bonus, or Birthday no deposit bonuses, a player must have made deposits amounting to the value of the respective bonus within the three months preceding its issuance. Specifically, this requires $25 in deposits in the three months prior to your Anniversary and $75 in deposits in the three months prior to your Birthday for the Silver tier. For the Gold tier, the requirement is $100 in deposits for the Anniversary and $150 for the Birthday, with similar stipulations for Platinum tier players.

11.15.2. Withdrawals that are reversed do not count as deposits and, consequently, will not be eligible for matching bonuses.

The maximum allowable bet on Betsoft/Rival games is five [5] €/US$/CA, 0.01 BCH, 0.01 ETH, 1,000 Dogecoin, 0.1 LTC, 20 PLN, or 300 RUB. For players utilizing Bitcoin, the maximum bet is set at one [1] mBTC. This regulation encompasses double-up wagers following the completion of a game round, including wagering winnings from a specific game round on red/black.

11.15.3. Failure to comply with any promotional Terms and Conditions will be classified as “Promotion Abuse,” granting Big Dollar Management the authority to take appropriate measures to ensure a fair and enjoyable gaming experience for all participants.

11.16. Progressive Jackpot wins derived from funds obtained through free bonus money, match bonuses, or any other converted bonuses after fulfilling playthrough requirements will not qualify for Progressive Jackpots.

11.17. NEW PLAYER WELCOME BONUS

11.17.1. Standard Terms and Conditions, alongside Bonus Terms and Conditions, are applicable to the New Player Welcome Bonuses at Big Dollar Casino.

11.17.2. New Real Players are eligible for the Deposit Match Bonus advertised on the website for their first deposit at Big Dollar Casino.

11.17.3. This promotion is exclusive to the initial (first) deposit made by a new Real Player at Big Dollar Casino. The definition of First Deposit refers solely to the first deposit made by an individual at Big Dollar Casino.

11.17.4. Players may claim a maximum bonus according to the advertised offer, utilizing the bonus code provided.

11.17.5. To initiate a withdrawal, a player must wager sixty [60] times the bonus amount.

Example:

Deposit $100 to receive a 100% Match Bonus.

To withdraw, the player must wager $100 (Bonus) x 60 = $6,000.

11.17.6. Bets placed on slots will not contribute towards meeting the sixty [60] times bonus playthrough requirement.

11.17.7. Each New Player Match Bonus may be claimed only once per person, PC and IP address, family and household address, email address, credit card/debit card number, and in shared environments (e.g., universities, schools, public libraries, workplaces, etc.).

11.17.8. Big Dollar Casino reserves the right to modify the offer, adjust bonus Terms and Conditions, or deny a portion of the bonus due to player misuse.

11.17.9. A minimum transaction value of $100 is required for all withdrawals.

11.18. GAMES MEDALS PROMOTIONS

11.18.1. To be eligible for a medal prize, a player must deposit a minimum of $20 on the day a medal is awarded in a game.

11.18.2. Medal prizes cannot be claimed while using free money, bonus money, or free spins.

11.18.3. Medal prizes will be credited to players’ accounts on the business day following the conclusion of the medal promotion.

11.18.4. A player may qualify for only one [1] medal prize, receiving the highest medal value earned per day of the promotion. For instance, if a player wins a Blue, Bronze, Silver, and Gold Medal on one game and a Bronze medal on another, the player will be awarded the highest medal, in this case, the Gold Medal.

11.18.5. Bonus prizes awarded for medal promotions are subject to a sixty [60] times wagering requirement and a maximum cash withdrawal of $100, in accordance with standard casino bonus Terms and Conditions.

11.18.6. If a player deposits $20 each day of the promotion and earns a medal daily, their total prize money will be doubled. Should a player win all five [5] medals during the promotional period and has deposited each day, they will receive a total prize bonus of $250.

11.18.7. All medal promotions are open solely to depositing players and will be conducted during the dates and times specified in the email correspondence received.

11.18.8. Any attempts to conceal funds within features or bonus rounds, with the intention of retriggering them at a later time when balance ratios differ, will result in the forfeiture and confiscation of all winnings.

11.19. All bonuses must be actively claimed by the player within the specified promotional period. No bonuses will be automatically credited to any player’s account.

11.20. Hedging:

Definition: A betting strategy that involves placing wagers on conflicting outcomes to reduce the risk of losses or guarantee a profit.

Prohibition: The intentional use of hedging strategies to manipulate the system is strictly forbidden, and consequences for such actions will be enforced.

11.21. Unfair Winnings Strategies:

Definition: Any systematic approach or tactic employed with the intention of securing unfair winnings.

Prohibition: Participants utilizing strategies aimed at gaining unjust advantages will face consequences in accordance with our established guidelines.

11.22. Collusion:

Definition: Any collaborative or conspiratorial effort among participants to gain an unfair advantage or manipulate outcomes.

Prohibition: Engaging in collusion is strictly prohibited, and violators will be subject to appropriate actions as per our policies.

11.23. Reservation of Admission Rights:

We reserve the right of admission. At our discretion, we maintain the authority to close an account if suspicious activity or concerning trends are detected, without obligation to provide a detailed explanation.

By integrating these provisions, we strive to establish a transparent and secure environment for all participants, fostering trust and fairness within our winnings programs.

12. Communications and Notices

12.1. All communications and notices required under these Terms from you to us must be submitted through the Customer Support form available on the Website.

12.2. Communications and notices from us to you, unless otherwise specified in these Terms, will be posted on the Website and/or sent to the Registered Email Address associated with your account. The method of communication shall be determined solely at our discretion.

12.3. All communications and notices exchanged under these Terms, whether from you or us, must be in writing, in the English language, and must be directed to and from the Registered Email Address linked to your Account.

12.4. Occasionally, we may reach out to you via email to provide information regarding betting, exclusive promotional offers, and other updates from Big Dollar. By agreeing to these Terms during your registration on the Website, you consent to receive such emails. You may opt out of receiving promotional communications at any time by submitting a request to Customer Support.

13. Matters Beyond Our Control

We shall not be held liable for any failure or delay in providing the Service due to an event of Force Majeure, which could reasonably be deemed outside our control despite the implementation of reasonable preventive measures. Such events may include acts of God, trade or labor disputes, power outages, actions or omissions of any government or authority, interruptions or failures of telecommunications services, or any other delays or failures caused by third parties. In such circumstances, we reserve the right to cancel or suspend the Service without incurring any liability for any resulting loss or damage you may experience.

14. Liability

14.1. To the fullest extent permitted by applicable law, we shall not be liable to you for any reasonably foreseeable loss or damage, whether direct or indirect, arising from our failure to fulfill our obligations under these Terms. This exclusion applies unless we breach any legal duties imposed upon us, including instances where our negligence leads to death or personal injury. In such cases, we shall not be held liable if the failure is attributable to: (I) your own actions; (II) a third party unrelated to our performance under these Terms (such as issues stemming from communication network performance, congestion, connectivity, or the performance of your computer equipment); or (III) any unforeseen events that could not have been anticipated or prevented, even with reasonable care taken by us or our suppliers. As this Service is intended solely for consumer use, we shall not be liable for any business-related losses of any kind.

14.2. Should we be found liable for any event under these Terms, our total aggregate liability to you, whether arising under or in connection with these Terms, shall not exceed (A) the value of the bets or wagers placed through your account in relation to the specific bet, wager, or product that gave rise to the liability, or (B) US$500 (or the equivalent in your currency), whichever amount is lower.

14.3. We strongly advise you to (I) verify the suitability and compatibility of the Service with your computer equipment prior to use, and (II) take reasonable precautions to safeguard against harmful programs or devices, including the installation of antivirus software

15. Gambling by Those Underage

15.1. If we have reason to suspect, or if we receive notification, that you are currently under the age of 18 or were underage when you placed any bets through the Service, your account will be suspended (locked) to prevent any further betting or withdrawals. We will conduct a thorough investigation, which may include determining whether you have placed bets on behalf of a person under the age of 18 or below the age of majority as defined by the laws applicable to your jurisdiction. If we find that you: (a) are currently underage; (b) were underage at the time of your bets; or (c) have placed bets as an agent for someone underage:

All winnings currently or due to be credited to your account will be retained.
Such winnings will be forfeited and donated to the Gaming Commission.
Any winnings accrued while underage must be repaid to us upon request (failure to comply will result in us seeking to recover all associated costs).
Any funds deposited in your account that are not winnings will either be returned to you or retained until you reach the age of 18, at our sole discretion. We reserve the right to deduct payment transaction fees from any amounts returned, including transaction fees for deposits covered by us to your Big Dollar account.

15.2. This provision also applies if you are over the age of 18 but are placing bets in a jurisdiction that mandates a higher minimum age for legal betting, in which case, you must be above that legal age in that jurisdiction.

15.3. Should we suspect that you are in violation of this clause or are attempting to exploit it for fraudulent purposes, we reserve the right to take any necessary actions to investigate, including notifying the relevant law enforcement authorities.

16. Fraud

We will pursue both criminal and contractual sanctions against any customer involved in acts of fraud, dishonesty, or criminal behavior. Payment to any customer may be withheld if such activities are suspected. The customer shall indemnify us and be liable to compensate us on demand for all costs, charges, or losses incurred (including direct, indirect, or consequential losses, loss of profit, loss of business, and loss of reputation) arising directly or indirectly from the customer’s fraudulent, dishonest, or criminal actions.

Accounts suspected of fraudulent activity may also be reported to our licensing jurisdiction, local law enforcement, and other governmental agencies.

17. Intellectual Property

17.1. Any unauthorized use of our name and logo may result in legal action against you.

17.2. As between you and us, we retain sole ownership of all rights in and to the Service, our technology, software, and business systems (collectively referred to as “the Systems”), as well as our odds. You must not utilize your personal profile for commercial gain (such as selling your status updates to advertisers). Furthermore, when selecting a nickname for your account, we reserve the right to remove or reclaim it if deemed appropriate.

17.3. You may not use our URL, trademarks, trade names, logos (“Marks”), or our odds in connection with any product or service that is not ours, in a manner that may cause confusion among customers or the public, or that could disparage us.

17.4. Except as expressly provided in these Terms, we and our licensors do not grant you any express or implied rights, licenses, titles, or interests in or to the Systems or the Marks. All such rights, licenses, titles, and interests are specifically reserved by us and our licensors. You agree not to employ any automatic or manual devices to monitor or copy web pages or content within the Service. Unauthorized use or reproduction may lead to legal action being taken against you.

18. Your License

18.1. Subject to these Terms and your compliance with them, we grant you a non-exclusive, limited, non-transferable, and non-sublicensable license to access and use the Service solely for your personal, non-commercial purposes. This license will terminate automatically if our agreement with you under these Terms comes to an end.

18.2. Except for your own content, you may not, under any circumstances, modify, publish, transmit, transfer, sell, reproduce, upload, post, distribute, perform, display, create derivative works from, or otherwise exploit the Service and/or any of the content or software contained therein, except as explicitly permitted in these Terms or on the Website. No information or content on the Service, or provided to you in connection with the Service, may be modified, altered, merged with other data, or published in any form. This includes activities such as screen scraping, database scraping, or any other means intended to collect, store, reorganize, or manipulate such information or content.

18.3. Any non-compliance with this Clause may constitute a violation of our or third parties’ intellectual property and other proprietary rights, potentially exposing you to civil liability and/or criminal prosecution.

19. Your Conduct and Safety

19.1. To ensure your protection and the safety of all our Customers, any posting of content on the Service, as well as conduct related to the Service, that is unlawful, inappropriate, or undesirable is strictly prohibited (“Prohibited Behaviour”).

19.2. Should you engage in Prohibited Behaviour, or if we, in our sole discretion, determine that you are engaging in such behaviour, your Account and/or access to the Service may be terminated immediately without prior notice. Legal action may be initiated against you by another Customer, a third party, enforcement authorities, or by us in relation to your Prohibited Behaviour.

19.3. Prohibited Behaviour includes, but is not limited to, the following actions while accessing or using the Service:

Promoting or sharing information that you know to be false, misleading, or unlawful.
Conducting any illegal activities, including those that further criminal enterprises or violate the rights of other Customers or third parties, as well as creating or disseminating computer viruses.
Causing harm to minors in any way.
Transmitting or making available any content that is unlawful, harmful, threatening, abusive, tortious, defamatory, vulgar, obscene, lewd, violent, hateful, or racially or ethnically objectionable.
Sharing content that you do not have the legal right to disseminate, including any material that infringes upon third-party copyrights, trademarks, or other intellectual property rights.
Distributing content or materials containing software viruses or programming codes designed to disrupt or alter the functionality of the Service, or any related website, software, or hardware.
Interfering with or disrupting the Service in any manner, including intercepting communication protocols, creating cheats or hacks, or using software that collects information from the Service.
Retrieving or indexing any information from the Service using automated mechanisms such as robots or spiders.
Participating in any activities that could defraud or scam another Customer at our sole discretion.
Sending unsolicited or unauthorized advertising or mass mailing, including junk mail, spam, chain letters, pyramid schemes, or other forms of solicitation.
Creating Accounts on the Website through automated means or under false pretenses.
Impersonating another Customer or any third party.
Engaging in any other actions deemed contrary to our business principles.

The above list of Prohibited Behaviour is not exhaustive and may be modified by us at any time. We reserve the right to investigate and take all actions we deem necessary under the circumstances, including deleting Customer postings from the Service and/or terminating Accounts, as well as taking action against any Customer or third party who directly or indirectly engages in or allows others to engage in Prohibited Behaviour, with or without notice.

20. Links to Other Websites

The Service may contain links to third-party websites that we do not maintain or control, and over which we have no authority. These links are provided solely for the convenience of Customers and are not investigated, monitored, or checked for accuracy or completeness by us. The presence of links to such websites does not imply any endorsement by us of, or affiliation with, the linked websites, their content, or their owners. We have no control over the availability, accuracy, completeness, accessibility, or usefulness of these external sites. Therefore, when accessing such websites, we recommend that you exercise the usual precautions, including reviewing their privacy policies and terms of use.

21. Complaints

21.1. Should you have any concerns or questions regarding these Terms, please reach out to our Customer Service Department via the links on the Website, using your Registered Email Address in all communications with us.

21.2. NOTWITHSTANDING THE FOREGOING, WE ASSUME NO LIABILITY WHATSOEVER TO YOU OR ANY THIRD PARTY IN CONNECTION WITH ANY COMPLAINT WE RECEIVE OR ANY ACTION TAKEN IN RESPONSE.

21.3. If a Customer is dissatisfied with how a bet has been settled, they should provide details of their grievance to our Customer Service Department. We will make reasonable efforts to respond to such queries within a few days and aim to address all inquiries within 28 days of receipt.

21.4. Disputes must be lodged within three (3) days from the date the wager in question has been decided. Claims submitted after this period will not be honored. The Customer bears sole responsibility for their Account transactions.

21.5. In the event of a dispute between you and us, our Customer Service Department will attempt to reach an amicable resolution. If our Customer Service Department is unable to achieve a resolution, the matter will be escalated to our management for further consideration.

21.6. Complaints and disputes will remain confidential during the resolution process and thereafter.

21.7. If you are not satisfied with how your complaint has been handled by our Customer Service Department, you may contact the Commission to submit your complaint.

22. Assignment

Neither these Terms nor any rights or obligations contained herein may be assigned by you without our prior written consent, which shall not be unreasonably withheld. We reserve the right to assign all or any portion of our rights and obligations under these Terms to any third party without your consent, provided that such third party is capable of delivering a service of substantially similar quality to the Service. Written notice of such assignment will be posted on the Service.

23. Severability

Should any provision of these Terms be deemed unenforceable or invalid by any competent authority, the relevant provision shall be modified to allow for its enforcement in accordance with the intention of the original text to the fullest extent permitted by applicable law. The validity and enforceability of the remaining provisions of these Terms shall not be affected.

24. Breach of These Terms

Without limiting our other remedies, we may suspend or terminate your Account and discontinue your access to the Service, without prior notice, if we reasonably believe that you have breached any material term of these Terms. Notice of any such action taken will be promptly communicated to you.

25. General Provisions

25.1. Term of Agreement: These Terms shall remain in full force and effect while you access or use the Service or while you are a Customer or visitor of the Website. These Terms will survive the termination of your Account for any reason.

25.2. Gender: Words importing the singular number shall include the plural and vice versa. Words importing the masculine gender shall include the feminine and neuter genders, and vice versa. Words referring to persons shall include individuals, partnerships, associations, trusts, unincorporated organizations, and corporations.

25.3. Waiver: No waiver by us, whether by conduct or otherwise, of a breach or threatened breach of any term or condition of these Terms shall be effective or binding upon us unless made in writing and duly signed by us. Unless otherwise specified in the written waiver, it shall be limited to the specific breach waived. The failure of us to enforce any term or condition of these Terms at any time shall not be construed as a waiver of such provision or of our right to enforce it at any other time.

25.4. Acknowledgement: By accessing or using the Service, you acknowledge that you have read, understood, and agreed to each and every provision of these Terms. Consequently, you irrevocably waive any future argument, claim, demand, or proceeding contrary to anything contained in these Terms.

25.5. Language: In the event of any discrepancy between the English language version of these Terms and any other language version, the English language version shall be deemed correct.

25.6. Governing Law: These Terms are governed by the laws of England and Wales.

25.7. Entire Agreement: These Terms constitute the entire agreement between you and us regarding your access to and use of the Service, superseding all prior agreements and communications, whether oral or written, with respect to the subject matter hereof.