Responsible Gaming
At Big Dollar Casino, we prioritise responsible gaming as a fundamental standard in serving our customers. Our initiatives are designed to ensure you enjoy your gaming experience while viewing it as a source of entertainment. It’s essential to remain mindful of the potential risks, both financial and social, that can arise during play.
If you wish to permanently block your account, please reach out to our online chat support for assistance
Maintaining Control
It’s crucial to view gambling as a form of entertainment rather than a way to generate income. Treat your time at the casino like a vacation—enjoyable and relaxing—while keeping your spending in check. Avoid the temptation to risk or lose money that holds significant importance for you.
To help you maintain control, here are a few simple guidelines:
- Approach gaming as a leisurely activity, not a profit-driven venture.
- If you experience a loss, resist the urge to chase your losses immediately; you can always return to play later.
- Never wager amounts that could impact your financial well-being.
- Keep track of both the time and money you spend while playing.
- If you feel the need for a break, reach out to our Support Service, and we’ll temporarily disconnect you from the platform. Please note that permanent account blocking can only be processed after a call from our support manager to the account holder.
In Case of Any Problems
If you suspect that you might have a gambling problem, consider the following questions to help assess your situation:
- Does gambling interfere with your ability to attend work or school?
- Do you play mainly to pass the time or escape boredom?
- Do you often play alone for extended periods?
- Have others mentioned that you spend too much time gambling? Are you spending less time with family and friends because you're focused on playing?
- Have you ever lied about how much time or money you’ve spent on gambling?
- Have you ever stolen or lied to fund your gambling activities?
- Do you find it hard to spend money on anything other than gambling?
- How often do you keep playing until you’ve lost all your money?
- Do you frequently feel the urge to win back money right after losing?
- Do you feel confused or desperate after losing money?
- Do problems, disappointments, or frustrations make you want to gamble?
- Have you experienced feelings of depression or suicidal thoughts related to gambling?
If you answered ‘yes’ to many of these questions, it may indicate potential difficulties with gambling. We encourage you to seek support and advice from the organizations listed below.
Gambling Consulting Organizations
BeGambleAware
is an independent charity that helps prevent and treat gambling addiction. Visit www.begambleaware.org to assess your gambling habits and seek help.
GamCare
offers advice and practical assistance for gambling-related social issues in the UK. More information is available at www.gamcare.org.uk, or you can call their confidential helpline at 0845 6000 133.
Anonymous Players
is a community that supports individuals facing gambling problems. Find more about their services at www.gamblersanonymous.org.uk.
Gambling Therapy
provides global support and advice for those affected by gambling. Visit www.gamblingtherapy.org for details.
Responsible Gambling Council (RGC)
has over 35 years of experience in preventing gambling problems. Their website, www.responsiblegambling.org, offers programs for prevention and support.
National Council on Problem Gambling (NCPG)
provides free, 24/7, and confidential support.
Gamtalk
is an online community for sharing experiences and support. Join at www.gamtalk.org to connect with others on their recovery journey.
The Gordon Moody Association
offers advice, education, and therapeutic support for gambling issues. Visit www.gordonmoody.org.uk for more information.
Keep It Fun
is a resource for responsible gambling, offering tips on managing time and money. Visit www.keepitfun.rank.com for more details.
How Can We help ?
You can set daily, weekly, or monthly deposit limits by sending a written request to us at support@betbigdollar.com. Our team is here to assist you in managing your gaming experience responsibly.
If you wish to increase or remove a deposit limit, it will take a minimum of 24 hours from the time of your written request for the change to take effect, except when the deposit limit is set to zero (0).
If a zero (0) deposit limit is chosen, any request to change or remove this limit must be submitted in writing, and the change will only take effect after a minimum waiting period of six (6) months.
Our dedicated Customer Support team is available at any time to guide you through these processes and provide further assistance.
If you choose to self-exclude, we recommend contacting all other gambling platforms where you hold accounts to request self-exclusion as well.
Minor Players
Big Dollar Casino is committed to preventing underage gambling. Account registration is only permitted for individuals aged 18 and older. We conduct thorough age verification checks, including validating payment method accounts, to ensure that only adult clients can access our services. Additionally, we perform random checks on client accounts to confirm age compliance. If any violations are found, the accounts will be immediately closed, and any funds will be confiscated.
Filtration Systems
Filtration systems can help restrict access to our gambling services for certain users. If you share a computer with friends or family members who are not permitted to gamble, we recommend using software to limit their access:
These tools can help ensure that only authorised users can access our services.